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question asked: 2 days ago
question was seen: 35 times
last updated: yesterday

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The 'comments' attribute is not modifiable

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Jefferson Scroggs (11) | asked 2 days ago

One specific role seems to get this error, where the comment box disappears, one user managed to copy and paste into the field, but received the error "The 'comments' attribute is not modifiable". I have checked the permissions for the role, and appears they should be able to add a comment based on permissions, and nothing in "Preconditions & Follow-up Actions" appears to be blocking the adding of a comment either, so I'm not sure what the issue is... weirder still, if I give myself the role, the discussion disappears for me as well, even with my other roles as the same.

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Ralph Schoon (63.3k●3●36●46) | answered yesterday
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

There is no way of helping with this information given. Please open a case with support. Support will be able to ask for the necessary log files and process data needed.

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