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ETMExcelImporterX64 validation of username and password failing

 For some reason my password or username is no longer validated with in Excel to import tests into RQM. Was there a change in the setup or install that would be blocking me from using the feature. 

My Excel is 64 bit - Office 365. 
I've tried using my old download called ETMExcelImporterX64.exe but the username and password does not work when I go through the ETM add-on. 
I also tried using RQMExcelImporterSetup.exe <-- also tried this download but got a similar error but with the word Serial in the error message.

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I doubt there is sufficient information in your post for anyone to determine a cause. I suggest you submit a case through Rational Technical support who will then work with you to gather the required information to make progress.



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I had to use the RQMExcelImporterSetupForDotNET45.msi to get the exporter working on my Windows 10 / Microsoft 365 laptop

From IBM: Install the .NET version of the ETM Excel Import Utility using RQMExcelImporterSetupForDotNET45.msi for 32-bit Microsoft Excel and RQMExcelImporterSetupX64ForDotNET45.msi for 640-bit Microsoft Excel "

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Question asked: Jun 13 '23, 4:19 p.m.

Question was seen: 886 times

Last updated: Jun 16 '23, 6:51 a.m.

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