ETMExcelImporterX64 validation of username and password failing
For some reason my password or username is no longer validated with in Excel to import tests into RQM. Was there a change in the setup or install that would be blocking me from using the feature.
My Excel is 64 bit - Office 365.
I've tried using my old download called ETMExcelImporterX64.exe but the username and password does not work when I go through the ETM add-on.
I also tried using RQMExcelImporterSetup.exe <-- also tried this download but got a similar error but with the word Serial in the error message.
.
|
One answer
I had to use the RQMExcelImporterSetupForDotNET45.msi to get the exporter working on my Windows 10 / Microsoft 365 laptop
From IBM: Install the .NET version of the ETM Excel Import Utility using RQMExcelImporterSetupForDotNET45.msi for 32-bit Microsoft Excel and RQMExcelImporterSetupX64ForDotNET45.msi for 640-bit Microsoft Excel "
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.
Comments
I doubt there is sufficient information in your post for anyone to determine a cause. I suggest you submit a case through Rational Technical support who will then work with you to gather the required information to make progress.