Email Trigerring in RTC

Sadanand R

(11●2) Feb 24 '23, 2:04 a.m.

Hi Team,

Instead of using Owned By for, as per the clients req, we have created custom attribute to maintain owners of the workitem at multiple level (like responsible developer, tester etc) .

However, even after successful SMTP integration, emails are not getting triggered from these custom attributes

is this tool limitation ?

Thanks,
Sadanand

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Ralph Schoon

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) Feb 24 '23, 2:26 a.m.

No, the tool works as designed.

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Question asked: Feb 24 '23, 2:04 a.m.

Question was seen: 560 times

Last updated: Feb 24 '23, 2:26 a.m.

Email Trigerring in RTC

Sadanand R

1 answer

560 views

0 votes

One answer

Ralph Schoon

Your answer

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