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question asked: Mar 25 '20, 11:47 a.m.
question was seen: 911 times
last updated: Apr 04 '20, 1:00 p.m.

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Workitem States not showing in Status query options

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Ben Sharples (81●33●60) | asked Mar 25 '20, 11:47 a.m.
I have got a number of states (all related to 2 workflows) that are not being displayed within the list of 'States' when I try to create a new Query in RTC.

All my other custom workflows work fine.

It is just two and I can't see any difference between.
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Ian Wark commented Mar 27 '20, 3:30 a.m.
Thinking out loud..

Which states are those? Are there other states in the same state group that do display? Are you able to create the state with a slightly different name? Does it appear?

Does the workflow itself work in work items? --> In other words, is it just in the query that the two states are missing?

I'm not sure if you are able to provide a screen capture with the problematic states and how they are configured, but it might help.

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Ben Sharples (81●33●60) | answered Apr 04 '20, 7:03 a.m.
Solved it.

the workitems in question somehow the assigned workflow had been done wrong, so the workflows I was missing states for were not in use.

Face Plant moment
Ralph Schoon selected this answer as the correct answer
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Ralph Schoon commented Apr 04 '20, 1:00 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Thanks for sharing. Please take the position that it is not a face plant moment, but a "Heureka!" moment.

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