How to find 'RESOLVED DATE' for a Defect
Dear Team,
I want to find 'RESOLVED DATE' for a Defect in RTC. When Developer moves the Defect from DEV in Progress to RESOLVED/Pending for Rejection'.
Note that the Defect status is now CLOSED. I need to back track the RESOLVED Date of Defect.
Actually I want to find this RESOLVED/Pending for Rejection date for many Defects (around 2000 Defects)
Kindly Advise.
One answer
When you resolved a defect, resolution date will be set automatically unless you removed it from the template.
You can create a query with condition of work item as Defect and Status as resolved or other state you want, then add Resolution Date as a display column so that the query result would have the resolved date you need.
I tried on a Scrum project area, it works fine.
Comments
But the problem here is the Defect status is now mover to further stages i.e. to CLOSED status.
and I want date on which it was marked as RESOLVED. i.e. from Dev in progress to Resolved.
| S |
My understanding is that Resolution Date will be set when the work item is set to Resolved. Further status change to Closed won't affect the resolution date.
For example, you can check with this defect work item:
go to History and notice the Resolution date was set on 20 April 2022, while moving from Resolved to Closed was on 27 April.
The Resolution Date on this defect remains as 20 April 2022
You can check with your defect history and see when the Resolution Date was set and whether it was changed later on because the status moved to Closed. If Resolution Date is unchanged(that's what I understand), then your query can set defect status to closed but still find out resolution date from there.