Adding a new custom status to approval workflow
Hello!
I need to enter a new value "On Hold" with the same behavior as 'Pending' during the work item approval cycle in RTC/CCM.
I tried to define a new workflow for approval tracking but the client does not allow me to add a status for approvers but only to edit the already existing ones.
Is there a way to add a custom status to the approval workflow ?
Thanks a lot in advance for the help.
Regards,
VK