RRC server configure error
Whn I click on Configure at this step
You should now have returned to step 2, Set up RRS, on the Jazz Rational Requirements Server Setup page. Click Configure.
Error:
The RRSTemplate.zip template was not created. Verify that the current user has a license. Internal Server Error
HTTP/1.1 500 Internal Server Error
Storage areas were created.
Text Index resources were created.
Content Type Handler resources were created.
Link Type resources were created.
Image resources were created.
Index resources were created.
Indices were rebuilt successfully.
You should now have returned to step 2, Set up RRS, on the Jazz Rational Requirements Server Setup page. Click Configure.
Error:
The RRSTemplate.zip template was not created. Verify that the current user has a license. Internal Server Error
HTTP/1.1 500 Internal Server Error
Storage areas were created.
Text Index resources were created.
Content Type Handler resources were created.
Link Type resources were created.
Image resources were created.
Index resources were created.
Indices were rebuilt successfully.
7 answers
I just restarted my WAS server and it solved the problem.
I have a customer who just hit this as well.
It'd be nice to know exactly why this occurs.
Gary
We had problems at this point in the setup....it just hung when you pressed configure.....the solution:make sure any popup blocker in the browser is turned off....otherwise the setup cannot present a login dialog to gather the user verification
Shane