Module Extension
![](http://jazz.net/_images/myphoto/acc96f0840b01eca410ec16bc5910b3f.jpg)
The "Module Explorer" extension does not work on work laptop.
DOORS NG has several extensions. The "Module Explorer" extension does not work on my work laptop, nor does it work on one of my colleagues work laptop.
I am using Firefox & tried MS Edge
This extension does work on my personal laptop, using the same version of Firefox, with the same login.
Another colleague uses a non-work laptop and this extension works ok for him.
We have checked with firewall in work environment, everything seems to be allowed no blockage, what could be the issue ?
2 answers
![](http://jazz.net/_images/myphoto/acc96f0840b01eca410ec16bc5910b3f.jpg)
Abhisek,
It is almost impossible to answer Your question without logs or even seeing the issue live.
I strongly suggest opening official IBM ticket any someone from IBM support team for sure will help you.
![](http://jazz.net/_images/myphoto/acc96f0840b01eca410ec16bc5910b3f.jpg)
I assume that the dependent jQuery library can not be loaded from the network onto your work laptops. This library might already existing in the browser cache of your personal laptops.
To confirm my assumption, please invoke the URL https://code.jquery.com/jquery-1.9.1.js on your work laptop to load the lib into your browser cache. Then reload the Widget Explorer.
Comments
Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Feb 19 '21, 3:02 a.m.How should I ask a question in the Forum if I want to receive useful answers?