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Module Extension

Abhisek Das (11) | asked Feb 18, 11:39 p.m.

 The "Module Explorer" extension does not work on work laptop.

DOORS NG has several extensions. The "Module Explorer" extension does not work on my work laptop, nor does it work on one of my colleagues work laptop.
I am using Firefox & tried MS Edge

This extension does work on my personal laptop, using the same version of Firefox, with the same login.
Another colleague uses a non-work laptop and this extension works ok for him.

We have checked with firewall in work environment, everything seems to be allowed no blockage, what could be the issue ?

Ralph Schoon commented Feb 19, 3:02 a.m.

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Bartosz Chrabski (2.7k11936) | answered Feb 19, 4:15 a.m.

It is almost impossible to answer Your question without logs or even seeing the issue live.

I strongly suggest opening official IBM ticket any someone from IBM support team for sure will help you.

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