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question asked: Jul 10 '15, 5:56 a.m.
question was seen: 4,001 times
last updated: Aug 10 '15, 8:27 a.m.

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There was a problem loading the feed: The content was not a recognized feed.

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Daniel Alibés (11●1●2) | asked Jul 10 '15, 5:56 a.m.
edited Jul 13 '15, 10:50 a.m.
When RQM 5.0.2 tries to load feeds attempting to view "Quality Manager Library on jazz.net" widget using IBM Rational Quality Manager results in the error "There was a problem loading the feed: The content was not a recognized feed".

The server is behind a proxy, so it is needed to configure  proxy settings somewhere. 
RQM is running on a WebSphere Application Server 8.5. We tried to configure proxy settings (host, port, user, password) in JVM but it is not working.

Related to this issue:
http://www-01.ibm.com/support/docview.wss?uid=swg21627370
it doesn't explain how to solve this issue. Is there a way to configure proxy settings?



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Paul Slauenwhite (8.4k●1●2) | answered Jul 30 '15, 11:39 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hi Daniel,

Did you try the steps in https://jazz.net/forum/questions/43859/problem-loading-the-feed?redirect=%2Fforum%2Fquestions%2F43859%2Fproblem-loading-the-feed?
Comments
Daniel Alibés commented Jul 31 '15, 2:34 a.m.

 Hi Paul,

thanks for your answer. Yes, I checked that post before posting my question as a best practice.
Using other readers feeds are loaded but proxy authentication is needed. So, I have to log in to load the feeds. The issue is to load feeds through a proxy authentication, isn't it?

Thanks in advance,
D Alibés

Paul Slauenwhite commented Jul 31 '15, 7:09 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Are you able to access the feed via your RSS reader, browser, or HTTP client (e.g. Poster)?

Daniel Alibés commented Aug 05 '15, 5:59 a.m.

Hi,

yes I tried to access the feed via web browser. It asks me authentication (proxy authentication) and then it is loaded successfully.

Paul Slauenwhite commented Aug 10 '15, 8:27 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Thanks Daniel for confirming.  This appears to be an issue with the viewlet.  Please open a RQM defect.

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