There was a problem loading the feed: The content was not a recognized feed.
When RQM 5.0.2 tries to load feeds attempting to view "Quality Manager Library on jazz.net" widget using IBM Rational Quality Manager results in the error "There was a problem loading the feed: The content was not a recognized feed".
The server is behind a proxy, so it is needed to configure proxy settings somewhere.
RQM is running on a WebSphere Application Server 8.5. We tried to configure proxy settings (host, port, user, password) in JVM but it is not working.
Related to this issue:
http://www-01.ibm.com/support/docview.wss?uid=swg21627370
http://www-01.ibm.com/support/docview.wss?uid=swg21627370
it doesn't explain how to solve this issue. Is there a way to configure proxy settings?
One answer
Hi Daniel,
Did you try the steps in https://jazz.net/forum/questions/43859/problem-loading-the-feed?redirect=%2Fforum%2Fquestions%2F43859%2Fproblem-loading-the-feed?
Did you try the steps in https://jazz.net/forum/questions/43859/problem-loading-the-feed?redirect=%2Fforum%2Fquestions%2F43859%2Fproblem-loading-the-feed?
Comments
Hi Paul,
thanks for your answer. Yes, I checked that post before posting my question as a best practice.
Using other readers feeds are loaded but proxy authentication is needed. So, I have to log in to load the feeds. The issue is to load feeds through a proxy authentication, isn't it?
Thanks in advance,
D Alibés
Are you able to access the feed via your RSS reader, browser, or HTTP client (e.g. Poster)?
Hi,
yes I tried to access the feed via web browser. It asks me authentication (proxy authentication) and then it is loaded successfully.
Thanks Daniel for confirming. This appears to be an issue with the viewlet. Please open a RQM defect.