Java errors installing RQM 2.0.0.1
Has anyone come across this problem when installing RQM 2.0.0.1? Going through IBM Installation Manager, when starting the install, I get the following error message: "An internal error occurred during: 'Install Packages.'
java.lang.NullPointerException Any ideas on how to resolve this error message would be greatly appreciated. Thanks |
One answer
Hi,
Are you on Windows? If so, you can look at the install manager logs here: C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\logs With that, you should be able to find an "Error" entry corresponding to the NullPointerException. Hopefully there will be additional information on what caused the NPE. Failing that, you should be able to at least get some context of what the installer was trying to do when the NPE occurred. If you post that info here we should be able to help you out. Regards, John Has anyone come across this problem when installing RQM 2.0.0.1? Going through IBM Installation Manager, when starting the install, I get the following error message: "An internal error occurred during: 'Install Packages.' |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.