What is specific to a Jazz user account that would not allow it to access DOORS modules from RQM via dwa when other accounts can access it on same laptop?
We have DOORS Web Access (dwa) set up so that DOORS and RQM can link together requirements and test cases. It is working properly and two of my coworkers can access a DOORS module from RQM, but I cannot with my Jazz account. It is not a browser issue. My coworker can log in via my laptop and it works fine for him. When I log in, it does not bring up the pop-up to log into DOORS. I have also tried it on his laptop; it works fine with his Jazz account and not with mine.
To recreate:
Log into RQM.
Browse Test Cases.
Select a Test Case.
Click on Requirement Links.
Click the green plus sign to add a requirement.
Select the DOORS module when it asks for "Artifact Container Selection".
It should bring up a pop-up to log into DOORS web access. This pop-up comes up when my co-worker is logged in with his Jazz user ID, but it does not work when I am logged into with my Jazz user ID.
It eventually timed out with this error:
The following problems occurred during the initialization process: Unable to load /qm/proxy?uri=http%3A%2F%2Fdifjazzdrs.dif.int%3A8080%2Fdwa%2Frm%2Fdiscovery%2Fservice%2Furn%3Arational%3Aers-518d4b5e6be9596a%3A1-518d4b5e6be9596a-M-000033a0%2Fview%3A00000001&dojo.preventCache=1407520909555 status: 400
This is an issue with my Jazz user ID, so is there anything configurable per Jazz user ID that would prevent the DOORS web access pop-up screen to be blocked just from my Jazz user ID and not others?