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Doors Next - Is there a License Timeout Limit?

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Carol Watson
(735●1●2●20) Sep 14 '20, 1:59 p.m.

I previously changed the FloatingLicenseService value to 7200 to extend the timeout to 2 hours, which worked as expected.  Now I'm attempting to increase it to 10800.  While Issued Leases displays the timeout value of 180 minutes, it continues to timeout at 120 minutes. After log in the Issued Leases timeout continues to display the remaining minutes from the 180 original value.

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Is there a built in maximum of two hours perhaps?

Thanks,
Carol

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) Sep 15 '20, 4:53 a.m.
Usually Advanced Server Attributes are to be used by suggestion of IBM support.

What is the purpose of trying to change the license timeouts?

BTW. Changing these timeouts to e.g. be able to use the same licenses for more users might be a violation of the license contract.

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Carol Watson
Sep 15 '20, 9:25 a.m.

I did obtain advice from IBM Support for the initial change to 7200. We were hoping to change to three hours merely for the convenience of not having to log in as often.  Users were finding the log in interruption disruptive in that their entry activities normally run more than two hours.  Our average simultaneous use is steady at less than 50% of the available licenses, so that isn't an issue. 


I'm not sure I understand how increasing the timeout could result in more available licenses, seems to me it would result in less since the floating licenses would be checked out for longer periods? 

Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Sep 15 '20, 10:34 a.m.

If you are in contact with support, I think it might be a good idea to ask them in the case too.

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Kirk Woods
(101●7●8) Sep 15 '20, 9:50 a.m.

 I have changed the value to 4 hours without any issues.  Did you restart the server after setting the timeout?  There are some properties that only take a new value after a restart.

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Carol Watson
Sep 15 '20, 11:00 a.m.

 Thanks for the comment, and yes, we did a restart after changing the value.  We have JTS and RM on separate servers and restarted both.

Kirk Woods
Sep 15 '20, 1:52 p.m.

 Is it the license that is timing out or an idle session?  With WebSphere the default idle session was 30 minutes.  With Liberty Server there is no session timeout.
What attribute are you setting to increase the license timeout?

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Question asked: Sep 14 '20, 1:59 p.m.

Question was seen: 1,514 times

Last updated: Sep 15 '20, 1:52 p.m.

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