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Home menu and user preference menu not loading

 Hi forum we just had a situation we spent a lot of time on.


After an upgrade to new environment all was fine except for the menus with the friends and home menu and user menu took about 2 minutes to load before they timed out. Looking at the network console in chrome we could see urls like jts/proxy?uri= taking 126 sekonds to load. 

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 The problem was caused by a blocked port in windows firewall - allowing the java.exe of the websphere server to create connections on any port fixed the problem (even though we already had rules that allowed outgoing and incoming connections on 80, 443, 9080, 9043, 9443)

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Question asked: Jul 06 '20, 3:49 a.m.

Question was seen: 1,819 times

Last updated: Jul 06 '20, 3:51 a.m.

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