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Home menu and user preference menu not loading


Kim Soederhamn (1.5k23740) | asked Jul 06 '20, 3:49 a.m.

 Hi forum we just had a situation we spent a lot of time on.


After an upgrade to new environment all was fine except for the menus with the friends and home menu and user menu took about 2 minutes to load before they timed out. Looking at the network console in chrome we could see urls like jts/proxy?uri= taking 126 sekonds to load. 

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Kim Soederhamn (1.5k23740) | answered Jul 06 '20, 3:51 a.m.

 The problem was caused by a blocked port in windows firewall - allowing the java.exe of the websphere server to create connections on any port fixed the problem (even though we already had rules that allowed outgoing and incoming connections on 80, 443, 9080, 9043, 9443)

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