It's all about the answers!

Ask a question

How to get jts to recognize java 8 when installing rtc 6.0.3 with iFix017 and eclipse 4.8 (Photon) as a client.


Keith Eberhard (19114) | asked Feb 24 '20, 12:32 p.m.

I am getting the error "Jazz encountered an error when attempting to determine the version of your Java virtual machine. You might be running on an unsupported Java virtual machine."


I have copied the jre files from ibm-java-jre-80-win-x86_64.

Server Administration shows the following for Server VM:

VM Error   CRJAZ2198E Jazz encountered an error when attempting to determine the version of your Java virtual machine. You might be running on an unsupported Java virtual machine.
Version   1.8.0_221
Vendor    IBM Corporation
Name     IBM J9 VM
Details   JRE 1.8.0 Windows 10 amd64-64-Bit Compressed Reference 20190802_424001 (JIT enabled, AOT   enabled)
             OpenJ9 - 106f6ce
             OMR -fe7f6f
             IBM - af2a365

About the Server shows that JTS Patch is active for 6.0.3 iFix017.

One answer



permanent link
Param S (2711) | answered Mar 22 '20, 7:24 p.m.

 I think Java 8 is supported 6.0.6.1 onwards, not before it. Please use Java 7 if you want to use 6.0.3.

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.