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Error while executing a query against a particular team area

Bharath Rao (915138) | asked Oct 17 '19, 7:43 a.m.

We have a query against a team area in the project. The query was working fine earlier. We now see that the query is failing consistently with the below error message.

On the UI, we see "Error running query"
In the logs, we see the below error:
CRJAZ1163E NullPointerException error occurred while processing a POST request for

What could be the reason ?

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Bharath Rao (915138) | answered Oct 17 '19, 7:44 a.m.

Below are that points that could be reviewed if the issue is specific to one team area:

1) The team area was associated with a non-project timeline so the project area id was null. This would be fixed if someone associated the team area with a project timeline.

2) The team area was associated with a timeline but the timeline was scheduled to start later and was then active. e.g. The timeline runs from 20 August 2019 to 31 August 2020. This would be fixed when the current date is within the timeline.

3) The exception was due to a lower level database query that has more than 2000 expressions and a database update or configuration change fixed the problem.

Please reach out to the IBM Support if the behavior persists for further investigation.

Ralph Schoon selected this answer as the correct answer

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