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question asked: Feb 10 '16, 2:52 p.m.
question was seen: 3,053 times
last updated: Feb 15 '16, 8:48 a.m.

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6.0.1 evaluation install errors.

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Mahari Hill (486●1●184●230) | asked Feb 10 '16, 2:52 p.m.
CLM 601

Wanted to install an evaluation installation of 601. WAS Liberty/derby as the installer suggest. After the successful installs (3). I go to jts/setup and Express is greyed out with a message the the DB was not configured correctly, do Custom Setup.

When I go to Custom Setup, it works until Configure Database and it says:

The configuration test resulted in errors. Resolve the errors to continue. For information about why the configuration did not pass the validity test and how to provide a valid configuration, see the other messages that are provided with this message. For more information, open the help and search for "Running the setup wizard".ID CRJAZ1579E
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The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: XJ040, SQLCODE: 40000). Verify the connection settings in your teamserver.properties file. See the Jazz Team Server log for more information.ID CRJAZ2654E

DB vendor = Derby
Conn Type = JDBC
JDBC Password = blank (which I think it is when using tomcat)
JDBC Location = conf/jts/derby/repositoryDB

3 installs, 3 different directories, same error.

Comments
Marek Siekierski commented Feb 10 '16, 3:04 p.m.

Hi Mahari,


Can you find the correlating stack trace from the jts.log in <jazz install dir>/server/logs and share it?

Mahari Hill commented Feb 10 '16, 3:33 p.m.

Hello,

There are no logs...is this because the configuration has not finished? Or is it now in a different directory with WAS/liberty?


Marek Siekierski commented Feb 10 '16, 6:10 p.m.

You should see the directory there, which is actually symlinked to:


<jazz install>/server/liberty/servers/clm/logs

1
Marek Siekierski commented Feb 10 '16, 6:12 p.m.

Are you running the server.startup script as the user who has the correct permissions on these jazz directories?

1
Donald Nong commented Feb 10 '16, 7:30 p.m.

The error message indicates that JTS could not start the embedded Derby database. You need to check the server/logs/jts.log file for any hints why it failed.

You can try to manually unpack the file server/conf/jts/derby/repositoryDB.zip to server/conf/jts/derby/repositoryDB (as a folder) and see if it helps. If you have a working environment, you can also copy the repositoryDB.zip from the other environment and give it a go (assuming that the file might be corrupted during your installation).

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Mahari Hill (486●1●184●230) | answered Feb 15 '16, 8:48 a.m.
All,

Thanks for the help. It was an Windows Server Admin issue. I have the correct rights on 2 machines, but when they made this one, there was something off about permissions. I selected the server.startup script and chose Run as Administrator, and the tool set configured correctly.

thanks for the responses....
Ralph Schoon selected this answer as the correct answer

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