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Issue with Kanban view


vinay kumar bondugula (7311947) | asked Oct 03 '19, 5:45 a.m.

 Hi All,


We are trying to implement Kanban view for a project area and defects when resolved as "Cannot Reproduce" and "Will not be fixed" as resolution are shown in "Closed" column whereas defects when resolved as "Problem Fixed" are shown in "In Progress" column.
Defects when resolved irrespective of how they are closed should be shown in "Closed" column only. Same thing applies to Features also. Please let us know how do we fix this issue and in case of any information.

Thanks,
Vinay

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Matt Muller (58312462) | answered Oct 03 '19, 9:34 a.m.
edited Oct 03 '19, 9:34 a.m.

Vinay,

You may have some restrictions here depending on version of RTC and which Template you are using..

The Plans and Plan views can be restrictive depending on version but also in newer version you may wish to look into the Quick Planner - from 6.0.5 as you can create custom "Work Boards" and "Plan boards" which are much more flexible.  https://jazz.net/pub/new-noteworthy/rtc/6.0.5/6.0.5/index.html#26

Or you will need to customize the Workflow / States and State Groups.

Matt.

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