Can RTC email support threading
When I receive email from RTC for changes to the same work item my email client (IBM Verse, and IBM Notes) does not show them as the same thread.
The `In-Reply-To` header seems to be the thing causing the threads on most apps. So if RTC could set this, or allow me to set this to say `123456@jazz.xyz.com` where 123456 is the work item it would probably be sufficient.
Although the email content and subject can be changed via templates, I don't see a way to manipulate headers.
|
Be the first one to answer this question!
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.