Access Denied to work items on jazz.net

Since Saturday (October 10) I've been getting "Access Denied - The page you requested cannot be accessed with your credentials." trying to view RTC defects at
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=jazz.viewPage&id=com.ibm.team.workitem
or the dashboard at
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.dashboard.viewDashboard&team=RTC%20Development.

Another co-worker I checked with is getting the same error. Is this part of the site working? Are my permissions inadequate?

Since Saturday (October 10) I've been getting "Access Denied -
The page you requested cannot be accessed with your
credentials." trying to view RTC defects at
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=jazz.viewPage&id=com.ibm.team.workitem

or the dashboard at
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.dashboard.viewDashboard&team=RTC%20Development.


Another co-worker I checked with is getting the same error. Is this
part of the site working? Are my permissions inadequate?

From the jazz-dev@jazz.net mailing list:

There were some problems over the weekend when we upgraded from
WebSphere 6.1 to 7.0.
The URL https://jazz.net/jazz/web is currently unavailable,
Use https://jazzdev.torolab.ibm.com:9443/jazzweb instead.
We are getting some help on this problem today.
All of the other servers are unaffected:
https://jazz.net/jazz02/web
https://jazz.net/jazz03/web
https://jazz.net/jazz04/web

Cheers,
Geoff

efkoezly wrote:

Since Saturday (October 10) I've been getting "Access Denied -
The page you requested cannot be accessed with your
credentials." trying to view RTC defects at
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=jazz.viewPage&id=com.ibm.team.workitem

or the dashboard at
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.dashboard.viewDashboard&team=RTC%20Development.


Another co-worker I checked with is getting the same error. Is this
part of the site working? Are my permissions inadequate?

To clarify, this workaround is only available to IBMers, but the correct URL is https://jazzdev.torolab.ibm.com:9443/jazz/web

It works for me at the moment. Ops is working on the root problem.

Scott Rich
IBM Jazz team