JRS Reports Undefined on Dashboard

David Reilly (69●7●42) | asked Jun 28 '18, 11:22 a.m.
edited Jun 28 '18, 11:36 a.m.

Here is the issue we are seeing:

1) Reports "Undefined" on the dashboard, much like this question here.

2) After editing the filters, configurations are "auto" - spins out forever.

I know this question has been asked before. Is our only plan of action to re-register JRS and RM, as is the solution here? https://jazz.net/forum/questions/227995/jrs-reports-displayed-as-undefined-on-rtc-dashboards

I'd post screenshots, but apparently you need 60 reputation points to do that. Because that makes sense.

We'd like to see this issue be resolved.

Thanks,

David

EDIT:

Forgot to include Application version.

RDNG v6.0.2 iFix015

Comments

Fariz Saracevic commented Jun 29 '18, 9:16 a.m.

FORUM MODERATOR / JAZZ DEVELOPER

David, did you try re-creating JRS report? Also, are you using DW or LQE?

David Reilly commented Jun 29 '18, 9:28 a.m.

Hi Fariz -

I've tried making multiple copies of the reports. When I go into report builder, I make a report I like, copy it, and tweak it slightly. These are all derivative.

Reports are being made with LQE (Configuration Aware).

Please let me know if there are any other details I can provide.

Thanks,

David

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