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multiple locks on items when working with team on same file

 It has been difficult to use the tool, suddenly an item becomes locked and nobody can submit any change until is unlocked by someone with admin rights.

Seems there is a bug on your client-server communication and status update, it stays in lock state and is never changed, is really really really annoying.
please fix this issue.
For now the tool feels unfinished, please fix it.

Tool:
Requirements management application.

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 Still waiting for answer, we are a team in NA working with people in Asia, its impossible to work because file get locked in different items, and people cannot modify file.

Please take this as something with High priority, this is affecting the projects we are working and affecting the planning.

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Hi

This is not a defect fixing forum. If you think the behavior you see with DNG is faulty, file a problem report with your IBM support representative.

When you hover over the lock, you see who created the lock (by entering edit mode) and didn't release the lock (by leaving edit mode by clicking Done). Make sure your users properly follow that practice.
See Locks in RM

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Question asked: May 19 '18, 4:24 p.m.

Question was seen: 1,077 times

Last updated: May 21 '18, 5:10 p.m.

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