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question asked: Mar 14 '18, 4:13 p.m.
question was seen: 1,306 times
last updated: Mar 15 '18, 12:20 a.m.

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how to control the output content of the RQM log in Websphere?

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Mark Blaschke (29●10) | asked Mar 14 '18, 4:13 p.m.

It is possible to control the types of messages recorded in the rqm.log file? This capability exist in DNG but don't see the same in RQM.

We currently get this message 'alot' in our logs:

2018-03-12 19:04:39,234 [WebContainer : 12 @@ 19:04 itcamprod <Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko@131.98.212.67> /qm/service/com.ibm.team.dashboard.viewlets.service.internal.tip.ITipOfTheWeekService]  WARN com.ibm.team.dashboard.viewlets                     - Unhandled Exception
java.net.UnknownHostException: download.boulder.ibm.com: download.boulder.ibm.com

Which is reasonable since these servers are not connected to an externally so download.boulder.ibm.com would not resolve to any IP. So there is no point is seeing the messages known Tip Of the Week will never return content.

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Donald Nong (14.5k●6●14) | answered Mar 15 '18, 12:20 a.m.

If you know that the warning is caused by the Tip Of the Week widget, you should remove it from the dashboard(s).

If you cannot do it for all the dashboards, you can do the following.
1. Add the below line to server/conf/qm/log4.properties file (you may want to do the same to other applications as well).
log4j.logger.com.ibm.team.dashboard.viewlets=ERROR
2. Log on to /qm/admin?internal=true
3. Click the Reload Log Settings button.

Note that the capability to control the log level is similar between DNG and RQM - both use the log4j.properties file. DNG gives you a nice interface to do it on a Web UI, on the fly, which is better in terms of usability.

Mark Blaschke selected this answer as the correct answer

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