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CLM Server Monitoring


Chelo Vicente (233) | asked Sep 20 '17, 9:35 a.m.

Hi,

I am having an issue with CSM (mainly) while creating a custom work item template. Time for creating this template is about 2 min with CSM disabled, but when enabling CSM that delay goes up to about 40 min.

Has anyone had such a problem with this tool? I have been looking for a walkaround but could not find any information related to this performance fall.

Thanks in advance.

Regards.


Comments
Donald Nong commented Sep 21 '17, 8:12 p.m.

What version is that? When you say enabling/disable CSM, do you refer to the CSM Plugin
https://jazz.net/wiki/bin/view/Deployment/CLMServerMonitoringPlugin
or the CSM Agent
https://jazz.net/wiki/bin/view/Deployment/CLMServerMonitoringAgent ?


Chelo Vicente commented Sep 25 '17, 11:33 a.m. | edited Sep 26 '17, 2:03 a.m.

Version is 6.0.0 and I am disabling both of them.

Is there, perhaps, any way to exclude work item template creation from being monitored?
I could use that as a walkaround.

Regards.

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