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Error Retrieving Lab managment data RQM

Elizabeth Antony (111) | asked Sep 05 '17, 2:53 p.m.

 What causes the above error message in RQM? Has anyone found a solution to the above?Cannot use the test environments due to this error? 

Don Yang commented Sep 06 '17, 7:48 p.m.

you'd better provide more info on the background of what you tried leading to the error as well as version, ifix level,

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abhishek gour (3812) | answered Oct 03 '17, 3:08 a.m.

Hi Elizabeth, 

The error statement can happen for any issue related with data retrieval. This may happen for any of the possible causes - 
- Data repository not available.
- access is not permitted.
- trying to fetch deleted or archived items. 

Some more information about under what circumstances this error was caused along with RQM version and your RQM setup topology ( What db were used? Are DB and server both on the same machine or it is distributed topology? etc. ) can be helpful to answer this question better. 

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