It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,884
×12,011

question asked: Sep 01 '17, 3:09 p.m.
question was seen: 1,522 times
last updated: Sep 05 '17, 4:52 p.m.

Related questions

How do I configure the Task owner field in RTC so that the assigned owner is notified when assigned?

0
A S (58●5●32) | asked Sep 01 '17, 3:09 p.m.

 I am not being notified when a task is assigned to me.

Accepted answer

1
permanent link
Kevin Ramer (4.5k●9●186●201) | answered Sep 01 '17, 3:13 p.m.

One thing I would check is your E-mail settings.   In the WebUI, choose View My Profile and Licenses from the pulldown where your name appears ( upper right corner ).   Click on Mail Configuration on the left.  There are 4 columns:  Creator / Owner / Modifier / Subscriber and one row labeled Owner changed.  


A S selected this answer as the correct answer
Comments
A S commented Sep 04 '17, 5:12 p.m.

 Thanks.  I had seen that, but not realized it needed to be configured.  It worked.

A S commented Sep 05 '17, 4:52 p.m.

This needs to an out of the box set up that a person assigned a task as owner should get notified.  I will submit a request to make it in RTC.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.