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How do I configure the Task owner field in RTC so that the assigned owner is notified when assigned?

 I am not being notified when a task is assigned to me.

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One thing I would check is your E-mail settings.   In the WebUI, choose View My Profile and Licenses from the pulldown where your name appears ( upper right corner ).   Click on Mail Configuration on the left.  There are 4 columns:  Creator / Owner / Modifier / Subscriber and one row labeled Owner changed.  


A S selected this answer as the correct answer

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 Thanks.  I had seen that, but not realized it needed to be configured.  It worked.

This needs to an out of the box set up that a person assigned a task as owner should get notified.  I will submit a request to make it in RTC.

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Question asked: Sep 01 '17, 3:09 p.m.

Question was seen: 1,561 times

Last updated: Sep 05 '17, 4:52 p.m.

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