How do I configure the Task owner field in RTC so that the assigned owner is notified when assigned?

A S

(58●5●32) Sep 01 '17, 3:09 p.m.

I am not being notified when a task is assigned to me.

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One thing I would check is your E-mail settings. In the WebUI, choose View My Profile and Licenses from the pulldown where your name appears ( upper right corner ). Click on Mail Configuration on the left. There are 4 columns: Creator / Owner / Modifier / Subscriber and one row labeled Owner changed.

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A S

Sep 04 '17, 5:12 p.m.

Thanks. I had seen that, but not realized it needed to be configured. It worked.

A S

Sep 05 '17, 4:52 p.m.

This needs to an out of the box set up that a person assigned a task as owner should get notified. I will submit a request to make it in RTC.

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Question asked: Sep 01 '17, 3:09 p.m.

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Last updated: Sep 05 '17, 4:52 p.m.

How do I configure the Task owner field in RTC so that the assigned owner is notified when assigned?

A S

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Kevin Ramer

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A S

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