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RTC 602 links artifacts don't work when copied to ms office

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Arun K Sriramaiah
(3.2k●2●36●77) Aug 08 '17, 9:44 a.m.

We migrated from CLM 4.0.6 (JTS, RTC, RQM, RRC) to CLM 6.0.2 (JTS, RTC, RQM, RRC, JRS, DCC, RTC2).

When we copy an artifact's URL (example below) and paste it in a Microsoft Product (Word, Excel, Powerpoint), the link doesn't work.

Example :
- Link to the artifact :
Example :
https://server/ccm/web/projects/Accompagnement%20M%C3%A9thodes#action=com.ibm.team. <g class="gr_ gr_31 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="31" id="31"> workitem </g> .viewWorkItem&id=266322

- Click on it from Word => the browser is redirecting to :
https://server/ccm/auth/authrequired%20-%20action=com.ibm.team.workitem.viewWorkItem&id=266322

- The browser answer :
Invalid path for the authentication servlet:
/authrequired - action=com.ibm.team.workitem.viewWorkItem&id=266322

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Arun K Sriramaiah
(3.2k●2●36●77) edited
Aug 08 '17, 9:46 a.m.

Problem is with MS office, please find the link below.

https://support.microsoft.com/en-us/help/218153/error-message-when-clicking-hyperlink-in-office-cannot-locate-the-inte

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Question asked: Aug 08 '17, 9:44 a.m.

Question was seen: 2,309 times

Last updated: Aug 08 '17, 9:46 a.m.

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