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How to create dependent enumeration where main (not dependent) enumeration is of type contributor in RTC

Sandhya Prabhu (149) | asked May 28 '18, 5:41 a.m.


Here I have one requirement where one chooses enumeration of type contributor(say user name)  it should list only that particular user's email id , mobile number etc.  in respective drop downs rather all users mobile numbers/email ids.   Can we achieve this in RTC using using dependent enumeration using value sets . i have tried this but since main enumeration is of type contributor (user list) , it does not show any values under Attribute Customization.
 If this is not possible using dependent enumeration valueset.. is there any alternate way.

Please suggest


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Ralph Schoon (59.5k23642) | answered May 28 '18, 7:12 a.m.

As discussed this question Is lacking information. E.g. where does the information about the users come from and how to maintain it.

Please see this information for your education   

The following information can help you to understand the limitations of RTC better:

This workshop (the RTC version) provides you with a good overview what customization options are available.

To manage a list of users one approach could be the HTTP Filtered Value set. A list is published as XML and you can filter the data. It might be possible to select the user ID from a value set and store the information in a string attribute. There are limitations in what can be achieved.

I have created an example once that used the filtered value set and stored the data in a string attribute. A HTTP filtered value set returns one value that can be stored e.g.
User1 Name | Mobile | E-Mail | ....
User2 Name | Mobile | E-Mail | ....

I stored the whole customer information in that attribute in a form that I could use script based calculated values that extracted the information for display in other attributes. E.g I stored

User1 Name | Mobile | E-Mail | ....

And used the | to extract the information for display in the calculated values.

Sandhya Prabhu commented May 28 '18, 11:25 a.m. | edited May 28 '18, 11:21 p.m.

 Thanks a lot Ralph Schoon for your reply.  This is of great help I will try this out.

Thanks !

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