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Error while loading Taskboard plan view


Amit Garg (311629) | asked Aug 08 '17, 8:31 a.m.

 We are using RTC 6.0.3 and while we try to load 'Taskboard' plan view (Sprint Backlog), we receive the following error:

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TypeError: Cannot read property 'length' of null
TypeError: Cannot read property 'length' of null
at Object.areAllChildPlanElementHidden (https://<SERVER>/ccm/web/_js/?exclude=BD~H~I~J~K~L~M~N~O~P~Q~R~S~T~U~V~W~Y~Z~a~b~d~e~g~h~j~o~v~w&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:29495:12)
at Object.areAllChildPlanElementHidden (https://<SERVER>/ccm/web/_js/?exclude=BD~H~I~J~K~L~M~N~O~P~Q~R~S~T~U~V~W~Y~Z~a~b~d~e~g~h~j~o~v~w&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:29503:10)
at Object.areAllChildViewEntriesHidden (https://<SERVER>/ccm/web/_js/?exclude=BD~H~I~J~K~L~M~N~O~P~Q~R~S~T~U~V~W~Y~Z~a~b~d~e~g~h~j~o~v~w&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:29487:10)
at Object.areAllChildPlanElementHidden (https://<SERVER>/ccm/web/_js/?exclude=BD~H~I~J~K~L~M~N~O~P~Q~R~S~T~U~V~W~Y~Z~a~b~d~e~g~h~j~o~v~w&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:29501:10)
at Object.areAllChildViewEntriesHidden (https://<SERVER>/ccm/web/_js/?exclude=BD~H~I~J~K~L~M~N~O~P~Q~R~S~T~U~V~W~Y~Z~a~b~d~e~g~h~j~o~v~w&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:29487:10)
at Object.isConfirmViewEntryHidden (https://<SERVER>/ccm/web/_js/?exclude=BD~H~I~J~K~L~M~N~O~P~Q~R~S~T~U~V~W~Y~Z~a~b~d~e~g~h~j~o~v~w&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:29457:13)
at Object.updateFilteredItemsRecursive (https://<SERVER>/ccm/web/_js/?exclude=H&include=com.ibm.team.workitem.web.ui.internal.page.WorkItemPageView&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:98836:57)
at Object.updateFilteredItemsRecursive (https://<SERVER>/ccm/web/_js/?exclude=H&include=com.ibm.team.workitem.web.ui.internal.page.WorkItemPageView&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:98833:6)
at Object.updateFilteredItemsRecursive (https://<SERVER>/ccm/web/_js/?exclude=H&include=com.ibm.team.workitem.web.ui.internal.page.WorkItemPageView&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:98833:6)
at Object.updateFilteredItemsRecursive (https://<SERVER>/ccm/web/_js/?exclude=H&include=com.ibm.team.workitem.web.ui.internal.page.WorkItemPageView&ss=LO70z&_proxyURL=%2Fccm&locale=en-us:98833:6)
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Almost all plans in which we try to load 'Taskboard' view, it throws these errors. Currently the plan from which we picked this error, does not have any information under "options', 'Column Display' or 'Card display' tab. We also tried comparing the view from the other team's plan (for which it works fine) but unable to pin point the cause.


Comments
Daniel Pool commented Aug 08 '17, 3:55 p.m. | edited Aug 08 '17, 4:15 p.m.
JAZZ DEVELOPER

Please try this again with the debug flag added to the url:


Add a query param to the url "debug=true" just before the anchor tag. 

Then repost the error you are seeing.

Thanks.

2 answers



permanent link
Kevin Ramer (4.5k6171189) | answered Aug 08 '17, 2:13 p.m.

You might have broken Plan Views.   Open your project configuration in Eclipse.   Expand the Planning section and visit all sub sections ( even if they show Unconfigured ).   It is possible that under Plan Views there are views that are now broken and will be marked with red x icon.   Remove all that you find and save the Project configuration. 


permanent link
Don Yang (7.3k2194130) | answered Aug 08 '17, 9:24 p.m.

There is a known defect in 6.0.3. Please see the below technote:

http://www-01.ibm.com/support/docview.wss?uid=swg22004217

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