Hyper link does not work on RRDG generated word document

Hi Team,
I have used RRDG to generate a report for DNG module, I choose word template. Inside generated word document, I have a hyper link that lead to an artifact in DNG, when I click (Ctrl+click) on the hyper link, the browser is opened and it lead me to the login screen, after login to ALM system, it lead to the empty page of jts/auth.
Is there any way to do this from word document?
Thank you,
Best reagards,
Anh Do
Accepted answer

Hi Anh,
This could be an issue with Microsoft. See if this solves the problem.
https://support.microsoft.com/en-us/help/218153/error-message-when-clicking-hyperlink-in-office-cannot-locate-the-internet-server-or-proxy-server
Regards,
Kumar