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RTC: How do I modify the work item creation email template?


Heather Linsk (140644) | asked May 22 '17, 10:24 a.m.

 I have a project that has sensitive data and does not want any attributes in the work item creation email to be sent other than ID, Type, Summary, Team, Filed Against and Status


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Heather Linsk commented May 22 '17, 10:46 a.m.

  Is the creation email the same as the change email?

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Donald Nong (14.4k314) | answered May 23 '17, 1:41 a.m.

For this particular purpose, you need to modify both the Work Item Change Notification and
Work Item Aggregate Changes Notification templates.

If you check the email subject in the template, you will notice the variable ${changes.isCreation} which is used for determining whether the change is "creation".

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