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question asked: Oct 15 '13, 1:38 p.m.
question was seen: 10,380 times
last updated: Jul 17 '19, 2:57 p.m.

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How to turn off email notifications by project or work item type?

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Lora Estey (73●3●19●20) | asked Oct 15 '13, 1:38 p.m.
edited Oct 16 '13, 2:41 a.m. by Krzysztof Kaźmierczyk (7.4k●3●54●99)
 We are using RTC 4.0.3 and would like to try to 'turn off emails' for specific use cases.. 
For now, lets say that it is by project and by work item type - though I'm sure that it would be requested to be further configured.

Is it possible to configure things to this level?

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Krzysztof Kaźmierczyk (7.4k●3●54●99) | answered Oct 16 '13, 2:38 a.m.
Hi Lora,
We have already following requests on jazz.net for disabling per project area:
configuration per project area: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=35373 and https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=140179

For customization per work item type you need to create a new one: https://jazz.net/jazz/web/projects/Rational Team Concert#action=com.ibm.team.workitem.newWorkItem&type=enhancement

Let us know if it helps.

Ralph Schoon selected this answer as the correct answer
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Ralph Schoon commented Jul 08 '19, 2:39 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 Here are some possible approaches that have been used:



They are not part of the tool, but need to be implemented outside of it. 

If you create custom automation it is possible to prevent e-mail notification for work items this way: https://jazz.net/wiki/bin/view/Main/SkipMailSaveParameter

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Dinesh Kumar B (4.1k●4●13) | answered Oct 15 '13, 3:43 p.m.
JAZZ DEVELOPER
as of v403 (and suspect its the same with v404) the enabling and disabling of email is applicable at the repository level:
 https://<repo_url>:<port>/jts/admin#action=com.ibm.team.repository.admin.configureMailSettings

and configured at user level on specific actions like comment is added, subscriptions and so on..

Here is a link from the help manual
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1&topic=/com.ibm.team.workitem.doc/topics/t_configuring_notifications_web.html

and a screen shot from ccm application user profile page for reference :


so, the ability to configure email settings and control it at a project or a work item type level would be an enhancement.

hope it helps.
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Jagdish Gujar (6●1●1) | answered Jul 07 '19, 4:06 a.m.

Hello,

I could not find it in RTC 407.
Please let me know how to look for it.
thanks,
Jagdish

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Ralph Schoon commented Jul 08 '19, 2:41 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
 "I could not find it in RTC 407.
Please let me know how to look for it."

I am unsure what "it" is. If you ask about special features as requested above, they are not available up to 6.0.6.1.
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Jagdish Gujar (6●1●1) | answered Jul 17 '19, 2:57 p.m.

Hi Ralph, 

Thanks for your quick response! I missed to elaborate my query. 
I have upgraded the RTC to v606. I am looking for the options in the email configuration for the "creator, owner, modifier, subscriber" roles of a user so that I can selectively enable the email notifications.
Thanks again!
Regards,
Jagdish

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