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Mail Notifications for Subscribers stops working when increasing interval to more than 600 seconds


Serdar Fener (1866) | asked Apr 28 '14, 10:22 a.m.
edited Apr 29 '14, 7:15 a.m. by Krzysztof Ka┼║mierczyk (7.4k34694)
RTC sends notification mails to subscribes with 600 seconds interval. If we decrease the number from 600 seconds to any number, sending mail functionality does not work.

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Krzysztof Ka┼║mierczyk commented Apr 29 '14, 7:13 a.m.

Hi Serdar,
Do you have any error messages in jts.log or in ccm.log after reducing this interval?

Another question: what is the reason you want to decrease this value?

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Antoinette Iacobo (650512) | answered Apr 29 '14, 6:27 p.m.
 Serdar, 

Check with the mail administrator. Maybe there is some limit as to how many notifications from a single application can be sent and you are hitting that so it blocks it from sending.  

Toni
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