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question asked: Apr 28 '14, 10:22 a.m.
question was seen: 3,608 times
last updated: Apr 29 '14, 6:27 p.m.

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Mail Notifications for Subscribers stops working when increasing interval to more than 600 seconds

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Serdar Fener (18●6●6) | asked Apr 28 '14, 10:22 a.m.
edited Apr 29 '14, 7:15 a.m. by Krzysztof Kaźmierczyk (7.5k●4●80●103)
RTC sends notification mails to subscribes with 600 seconds interval. If we decrease the number from 600 seconds to any number, sending mail functionality does not work.
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Krzysztof Kaźmierczyk commented Apr 29 '14, 7:13 a.m.

Hi Serdar,
Do you have any error messages in jts.log or in ccm.log after reducing this interval?

Another question: what is the reason you want to decrease this value?

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Antoinette Iacobo (650●7●12) | answered Apr 29 '14, 6:27 p.m.
 Serdar, 

Check with the mail administrator. Maybe there is some limit as to how many notifications from a single application can be sent and you are hitting that so it blocks it from sending.  

Toni
Serdar Fener selected this answer as the correct answer

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