How to set-up RQM Review/Approval Cycles and expect Email Notifications for RQM 6.0.3

https://jazz.net/forum/questions/109256/how-to-set-up-rqm-reviewapproval-cycles-and-expect-email-notifications <o:p> </o:p>

As posted in the link above:

I am trying to setup a Review/Approval Cycle for test plans in RQM (Rational Quality Manager). 

My goal is to enable Reviewers and Approvers to be notified by email of their required participation in reviewing/approving a test plan. 

My current workflow is as follows, 
- Create a test plan using the default test plan template. 
- Go to the "Formal Review" panel for the test plan and add some Approvers/Reviewers. 

(At this point, I click save, and from my understanding of documentation I have seen, RQM should now generate a "Task-Review" work item. The approvers/reviewers defined previously should now receive an email notification, telling them that a work item has been created, and they are required to take some action. However, this does not happen, and no work item is automatically created.) 

- In the "Formal Review" Panel, there is a label that says "Quality Task - Create", clicking this opens a dialog 
that allows you to create a work item. 
- I select, "Task-Review," as the type and hit OK. 
- A work item is now created, and again, I am given the opportunity to add reviewers/approvers. 
- I do this, as before, and hit save. 
- Again, I would expect some email notifications at this point, but none are to be seen. 

Please could someone point out a flaw in my workflow, and tell me whether my assumptions are correct. 
I feel I've hit a brick wall here, and with only a small, simple, task. 

Thanks in advance. 
Daniel. 

I tried to follow the instruction to the answer for the previous post because I figured that "notifications" would be sent out when conducting a formal review for a test case. However it does not seem to be the case and there is no automatic quality task created in RTC. The instruction provided by Tory do not appear answer the original question since I could not find "Mail Configuration" in the "left menu" for RQM when selecting a user. However even if the workflow was to "select a user" to receive mail notifications this seem odd to me. So for each user I would have to do this "configuration"? Would it not make more sense to have a "global" configuration that allows notifications to be sent to reviewers of a test case (or for any artefact in RQM that requires formal review in that case) when the review is created?