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DWA DOORS Web Access installation failed
Accepted answer
To see the error message, you should run IBM_Rational_DOORS_Web_Access.exe under command prompt.
1) Open a command prompt
2) cd into the directory where IBM_Rational_DOORS_Web_Access.exe is
3) Run IBM_Rational_DOORS_Web_Access.exe under command prompt
You should be able to see error messages.
For example,
PS C:\Users\Administrator> cd .\Desktop
PS C:\Users\Administrator\Desktop> .\IBM_Rational_DOORS_Web_Access.exe
LaunchAnywhere Error: Could not find a valid Java virtual machine to load.
You may need to reinstall a supported Java virtual machine.
From above example, IBM_Rational_DOORS_Web_Access.exe could not find a supported Java virtual machine.
I workaround this issue by adding a jre directory in the PATH environment variable before launching IBM_Rational_DOORS_Web_Access.exe.
Comments
Minakshi Jaint
Jan 30 '18, 2:24 a.m.Online help documentation related to troubleshooting DWA installation and configuration:
https://www.ibm.com/support/knowledgecenter/SSYQBZ_9.6.1/com.ibm.rational.dwa.install.doc/topics/c_troubleshooting.html