< Post RDNG Upgrade > A module is automatically locked and won't unlock !
After 6.0.3 RDNG upgrade I notice a RDNG module has automatically gotten itself locked. And
When we hover on the lock sign it says a user has locked it. But that' not true.
Accepted answer
Please contact IBM Support to obtain a tool to release the lock.
Comments
Thanks Donald for replying. I haven't contacted IBM support yet, But while searching around I found a rich client for RDNG called Database Explorer. Is this the tool you mean that can be obtained to release lock ?
Not it is not. It is a tool specifically made for this exact purpose. BTW, RDNG does not have a rich client.
The tool does release the locks but it doesn't prevent this issue from happening again. This tool is the only work around IBM has got for now, until they find the root cause. After the 6.0.3 upgrade the lock issue has become a proper nuisance.
And by the way the tool doesn't only unlocks the automated locks, it unlocks all the locks including the user generated ones.