Two of workspaces are tagged as Unreachable and disappeared from my Jazz Administration Team Artifacts View?
Hi, since last week we facing issues with the synchronization of my workspaces on RTC.
Two of workspaces disappeared from my Jazz Administration Team Artifacts View. When trying to click on My Repository workspaces two of workspaces are
missing. When viewing my Pending Changes, both workspaces are tagged as Unreachable.
One answer
Repository Workspaces disappear from the team artifacts view and show as unreachable if you are not connected to the CCM repository. Log back in to the repository.
Comments
Hi Ralph,
Thank you for your quick response, one my user was facing this issue ,now user confirms that they searched the workspaces but was unsuccessful by reconnecting with proper CCM repository again and confirm she is the owner and dint delete the workspace.
So is there any more suggestion that I can trouble shoot it?.
Hi Ralph,
Thank you for your quick response, one my user was facing this issue ,now user confirms that they searched the workspaces but was unsuccessful by reconnecting with proper CCM repository again and confirm she is the owner and dint delete the workspace.
So is there any more suggestion that I can trouble shoot it?.
Comment on this answer
If the user can not find their repository workspace in the RTC instance it should be in, it is deleted or the owner has changed. I did not say the owner did that necessarily. An admin could. There is no other explanation I am aware of. If someone had renamed the repository workspace, the Eclipse client would have found it regardless the name change, it would have connected to the name changed one - the RTC client does not remember the name, it remembers an unchangeable ID.