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question asked: Mar 05 '20, 1:12 p.m.
question was seen: 1,728 times
last updated: Mar 09 '20, 9:33 p.m.

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How to schedule an e-mail for a work item without changing any in it?

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Tanveer Zubair (21●1●2●13) | asked Mar 05 '20, 1:12 p.m.

I like to setup automatic e-mail to owners of work items at the end of the day to request time tracking changes.  Is any way can I set it up.  Thanks

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Luis Peregrina (181●1●4) | answered Mar 09 '20, 5:28 p.m.
JAZZ DEVELOPER

 Unfortunately there is no scheduling of recurring emails. This can be implemented as an asynchronous task, see https://rsjazz.wordpress.com/2015/10/16/due-date-notifier-an-asynchronous-task-example/ as a starting point.


The trigger could be changed from the work item's due date to every day.

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Jackie Albert (1.6k●1●49●47) | answered Mar 09 '20, 9:33 p.m.

If you're on a newer version of Report Builder, you could use the scheduling capability there to send a scheduled email.

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