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How to schedule an e-mail for a work item without changing any in it?


Tanveer Zubair (215) | asked Mar 05 '20, 1:12 p.m.

I like to setup automatic e-mail to owners of work items at the end of the day to request time tracking changes.  Is any way can I set it up.  Thanks

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Luis Peregrina (18114) | answered Mar 09 '20, 5:28 p.m.
JAZZ DEVELOPER

 Unfortunately there is no scheduling of recurring emails. This can be implemented as an asynchronous task, see https://rsjazz.wordpress.com/2015/10/16/due-date-notifier-an-asynchronous-task-example/ as a starting point.


The trigger could be changed from the work item's due date to every day.


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Jackie Albert (1.6k14846) | answered Mar 09 '20, 9:33 p.m.

If you're on a newer version of Report Builder, you could use the scheduling capability there to send a scheduled email.

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