Eclipse Tutorials - how to modify work flow
Accepted answer
Why isn't Alphabet broke?
https://www.google.de/search?q=workflow+team+concert+customization+site:jazz.net
In addition - probably 5 hits down the list:
Advisor and follow up actions: https://www.google.de/search?q=advisor+site:jazz.net and https://www.google.de/search?q=participants+site:jazz.net
I personally would suggest to startn here for server extensions: https://rsjazz.wordpress.com/2015/09/30/learning-to-fly-getting-started-with-the-rtc-java-apis/ there is a link to the extensions worksop and there are multiple examples for common challenges.