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CRRTC3524W: Communication with the repository failed due to this error:

Hi,

We are recently started getting the below error when we trigger the build.

2017-01-25 15:37:07 [Jazz build engine] Fetching files to fetch destination "D:\BuildFiles\DFRBLDD02VW_04_engine\BuildLoad" ...
CRRTC3524W: Communication with the repository failed due to this error: CRJAZ0099E An HTTP error occurred when this URL was being accessed: https://jazzserver.xx:9443/ccm/service/com.ibm.team.filesystem.common.IFilesystemService. Error details: java.net.SocketTimeoutException.

I also increased the repository connection property to 7200 as suggested in below technotes but still getting the problem.
http://www-01.ibm.com/support/docview.wss?uid=swg21698284

We are using CLM 502 on window 2008 R2 server. Hardware usage and databases connection everything looks fine. I can not see anything on ccm.log and systemout.log file

Can anyone please suggest me what will be the cause and fix for it.

Thanks

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From the JBE machine, can you access the said URL?

Donald, Yes. from JBE machine I can access the URL. Some of the builds are running from that machine.



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This posting https://jazz.net/forum/questions/79655/rtc-build-reports-a-socket-timeout provides details about how to increase the server timeout limit for JBE.

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Question asked: Jan 25 '17, 5:26 p.m.

Question was seen: 4,545 times

Last updated: Jan 26 '17, 2:41 p.m.

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