Cannot link to RTC items from MS Excel
I am trying to setup hyperlinks in my MS Excel spreadsheet and they launch but after login to RTC seems they forget their original URL and I get the following error.
Invalid path to authentication servlet.: /
Any help on this is greatly appreciated. The only reference I saw to a similar problem points at some document that no longer exists. Thanks.
Invalid path to authentication servlet.: /
Any help on this is greatly appreciated. The only reference I saw to a similar problem points at some document that no longer exists. Thanks.
Accepted answer
I cannot see any special treatments needed for this. It works for me on first go. I'm using Excel 15.27 (part of Office 365) and Firefox ESR 45.5, on a Mac.
Both forms of link work for me. That is
https://clm602:9443/ccm/web/projects/JKE%20Banking%20%28Change%20Management%29#action=com.ibm.team.workitem.viewWorkItem&id=70
https://clm602:9443/ccm/resource/itemName/com.ibm.team.workitem.WorkItem/70
Maybe you can do some debugging in your browser, as suggested in this old post?
https://jazz.net/forum/questions/71437/hyperlink-in-excel-report
The document that you mentioned should be this one.
http://www-01.ibm.com/support/docview.wss?uid=swg21610385
and this one
https://support.microsoft.com/en-us/kb/899927
Both forms of link work for me. That is
https://clm602:9443/ccm/web/projects/JKE%20Banking%20%28Change%20Management%29#action=com.ibm.team.workitem.viewWorkItem&id=70
https://clm602:9443/ccm/resource/itemName/com.ibm.team.workitem.WorkItem/70
Maybe you can do some debugging in your browser, as suggested in this old post?
https://jazz.net/forum/questions/71437/hyperlink-in-excel-report
The document that you mentioned should be this one.
http://www-01.ibm.com/support/docview.wss?uid=swg21610385
and this one
https://support.microsoft.com/en-us/kb/899927
Comments
Thanks it looks like https://support.microsoft.com/en-us/kb/218153 is the one that did the trick.