It's all about the answers!

Ask a question

Auto log off timer in buildforge 8.0 is not working.


Subha Chandrasekaran (112) | asked Nov 15 '16, 11:15 a.m.
Hello All,

We have recently upgraded our buildforge environment.  When i set the system variable auto log off Time - to any value, the console becomes un-responsive.  have anyone faced this issue before.  This has been critically impacting the license usuage since no user is getting logged out.

Any thoughts would help to resolve issue would me much appreciated.




Thanks and Regards,

Subha Chandrasekaran

One answer



permanent link
Joshua Keefe (56) | answered Jul 10 '17, 10:38 a.m.

Hello,

Have you attempted to either increase/decrease the auto-logoff setting and Build Forge becomes responsive again?

If you are still having this issue, you may want to contact Support to research deeper into the issue.
As they would need to gather additional details and logs to move forward.

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.