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Design Manager 6.0 does not complete setup. Throws error when "Deploy System Link Types" step.


Alick Banda (43418) | asked Oct 21 '16, 3:52 a.m.
Good day,

We are currently trying to setup and use design manager 6.0, with the other CLM tools. We installed design manager 6.0, and ran setup (jts/setup).

While trying to finalize Application Setup for design Manager, we get an error on the step "Deploy System Link Types" (the 2nd last step in the process). I don't know why this is happening and hoping that somebody on this forum might have a solution for us.

Please see error below:

User: Tom.Hanks Rmps Request Line: POST https://jazz.broadcaster.co.za/dm/dtkConfigure?action=deploySystemLinkTypes HTTP/1.1 Rmps Request Headers: Host: jazz.broadcaster.co.za User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br X-ibm-rmps-internal: true x-com-ibm-team-scenario: 2a21762d-ecf1-4b2a-8935-21827a272b07;name=dm.dm-setup/Finalize%20Application%20Setup;extras=/dm/dm-setup Content-Type: application/x-www-form-urlencoded X-Requested-With: XMLHttpRequest Referer: https://jazz.broadcaster.co.za/dm/dm-setup?embed=true Content-Length: 0 Cookie: jfs-oauth-access-token0=92ec07c6eb6a4431a3e223843f2beabe; jfs-oauth-access_token-secret0=SyvlV9YYcVCTCu9wOqiMBwvoKh84ZvxNmazZoxdg; JAZZ_AUTH_TOKEN=92ec07c6eb6a4431a3e223843f2beabe&SyvlV9YYcVCTCu9wOqiMBwvoKh84ZvxNmazZoxdg; explorerTab=use; folder-reportdefinitionall83731=false; folder-reportdefinitionall821019710012145116111451171151011=true; folder-reportdefinitionall82101971001214511611145991111121211=true; folder-reportdefinitionall82101971001214511611145117115101324532101109981011001001011001=true; x-com-ibm-team-scenario=2a21762d-ecf1-4b2a-8935-21827a272b07%3Bname%3Ddm.dm-setup%2FFinalize%20Application%20Setup%3Bextras%3D%2Fdm%2Fdm-setup; LtpaToken2=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; JSESSIONID=0000IWGWw2lIUhMicPwkvokp1jv:-1 $WSCS: AES128-SHA $WSIS: true $WSSC: https $WSPR: HTTP/1.1 $WSRA: 172.31.216.157 $WSRH: 172.31.216.157 $WSSN: jazz.broadcaster.co.za $WSSP: 443 $WSSI: GIsAAF0O8EyI+oHZtgGJslf2tQpYWFhYHsIJWAAJRFM= Surrogate-Capability: WS-ESI="ESI/1.0+" _WS_HAPRT_WLMVERSION: -1 X-ibm-internal-dm-request-correlation-ID: 4625f7f3-2d66-4792-b9fc-69c217804683 Jfs Request Line: POST https://jazz.broadcaster.co.za/vvc/configurations HTTP/1.1 Jfs Request Headers: Accept: */* X-No-Scope-Callback: https://jazz.broadcaster.co.za/dm/vvcEventReceiver Jfs Response Headers: Date: Fri, 21 Oct 2016 07:22:42 GMT X-Powered-By: Servlet/3.0 X-ibm-internal-dm-request-correlation-ID: 3431ad75-d9e8-471e-bdce-674c373c6925 Content-Length: 1730 Set-Cookie: JSESSIONID=0000Kyym_Ni8zZ-LcHVgOPgUyYj:-1; Path=/; HttpOnly Set-Cookie: vvc-csrf-prevent=Kyym_Ni8zZ-LcHVgOPgUyYj; Path=/vvc; Secure Expires: Thu, 01 Dec 1994 16:00:00 GMT Cache-Control: no-cache="set-cookie, set-cookie2" Keep-Alive: timeout=10, max=85 Connection: Keep-Alive Content-Type: application/rdf+xml Content-Language: en-US Jfs Response Body: <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:err="http://jazz.net/xmlns/prod/jazz/foundation/1.0/"> <rdf:Description> <err:detailedMessage rdf:datatype="http://www.w3.org/2001/XMLSchema#string" > User: vvc_user Request Line: POST https://jazz.broadcaster.co.za/vvc/configurations HTTP/1.1 Request Headers: Accept: */* X-No-Scope-Callback: https://jazz.broadcaster.co.za/dm/vvcEventReceiver Content-Length: 814 Content-Type: application/rdf+xml Host: jazz.broadcaster.co.za User-Agent: JazzHttpClient x-com-ibm-team-scenario: 2a21762d-ecf1-4b2a-8935-21827a272b07;name=dm.dm-setup%2FFinalize+Application+Setup Authorization: OAuth oauth_nonce="-2797568664589905245", oauth_token="", oauth_consumer_key="f9cbb6f0d71144d880732c73fdef73da", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1477034564", oauth_version="1.0", oauth_signature="YsslCw6TKhXdbQKjmA%2FvskfOK%2BU%3D" $WSCS: AES128-SHA $WSIS: true $WSSC: https $WSPR: HTTP/1.1 $WSRA: 10.100.8.197 $WSRH: 10.100.8.197 $WSSN: jazz.broadcaster.co.za $WSSP: 443 $WSSI: GIsAANgwygRptZCkA5SmGXU9DlZYWFhYLsIJWAAJRJM= Surrogate-Capability: WS-ESI="ESI/1.0+" _WS_HAPRT_WLMVERSION: -1 Expect: 100-Continue X-ibm-internal-dm-request-correlation-ID: 3431ad75-d9e8-471e-bdce-674c373c6925 Details : HTTP Status 404: </err:detailedMessage> <err:errorSeverity rdf:datatype="java:com.ibm.team.jfs.app.error.IErrorReport$Severity" >ERROR</err:errorSeverity> <err:errorMessage rdf:datatype="http://www.w3.org/2001/XMLSchema#string" ></err:errorMessage> <err:errorStatus rdf:datatype="http://www.w3.org/2001/XMLSchema#long" >404</err:errorStatus> </rdf:Description> </rdf:RDF> Not Found Not Found 404

Hoping to get a resolution to this problem.

Best Regards,

Alick

Comments
Alick Banda commented Oct 24 '16, 8:00 a.m.

Good day,

We are currently still experiencing this issue.

Has anyone got an idea of how this could be resolved. I have already logged this issue with support, and still waiting for a resolution.

Thank you.

Alick.

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