automatic subscriptions of workitems.
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Hello All,
We are using RTC 6.0.2 and exploring advance customization options. Currently we have a business use case for automatic subscriptions of workitems. Is it possible in RTC to customize a way where everytime a new workitem is created, the user is automatically subscribed to it ? We do not want to keep default subscribers as the user might differ from one workitem to another. One thought is if a user creates a personal query with certain conditions(eg: Type:Defect,Summary:xyz) This would return the defects which part of xyz. Now when a new defect is raised which satisfies the above conditions, then the user should automatically be notified via e-mail. Please suggest the possibilites available. Thanks in Advance, Manju |
One answer
![]() Develop a follow-up action triggered when saving work items. See https://rsjazz.wordpress.com/2012/08/02/subscribing-to-a-work-item-using-the-java-api/ |