After logging onto CLM V6.0 server and selecting a DNG project I get the following error and would like some guidance on it's resolution.
An error has occurred while processing a server request. The server returned this error code: 500
When i expand the error details it shows.
ID CRRRW7553E A message that was received from the server indicates an error with no specific handler.
Unable to load https://n005125.portsmouth.uk.ibm.com:9445/rm/storedquery/GetUpdatedComments status: 500
_6@https://n005125.portsmouth.uk.ibm.com:9445/rm/web/_js/?include=A~&etag=FC73salU3os_en_US&_proxyURL=%2Frm&ss=JW4Zk&locale=en-us:2489:8 _6@https://n005125.portsmouth.uk.ibm.com:9445/rm/web/_js/?include=A~&etag=FC73salU3os_en_US&_proxyURL=%2Frm&ss=JW4Zk&locale=en-us:6187:1 _13@https://n005125.portsmouth.uk.ibm.com:9445/rm/web/_js/?include=A~&etag=FC73salU3os_en_US&_proxyURL=%2Frm&ss=JW4Zk&locale=en-us:6202:1
URL: https://n005125.portsmouth.uk.ibm.com:9445/rm/storedquery/GetUpdatedComments
Error 500: Internal Server Error
vvcConfigUrl must not be null (More info found at entry [6b9b670e7beb6069] in the RM application server log)
Version of tool.
RM Server Log details -
2016-10-11 10:59:45,991 [WebContainer : 18 @@ 10:59 MBoyle@uk.ibm.com <com.ibm.rdm.web.pages.showProjectDashboard@f264c231-0907-4d6c-810f-8d4d4f708ada> /rm/operations] ERROR m.ibm.rdm.fronting.server.services.RMBridgeService - Service Error: Unable to resolve expected configuration.
2016-10-11 10:59:46,007 [WebContainer : 18 @@ 10:59 MBoyle@uk.ibm.com <com.ibm.rdm.web.pages.showProjectDashboard@f264c231-0907-4d6c-810f-8d4d4f708ada> /rm/operations] ERROR ibm.rdm.fronting.server.services.RMRestServiceBase - CRRRS1007E A problem occurred in the Requirements Management (RM) server: Entry [2212bd2c760b56dd]
com.ibm.rdm.fronting.server.exception.BadRequestException: Propagated exception; original message [Configuration uri must not be null]
at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:243)
at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:789)
at com.ibm.rdm.fronting.server.exception.RRSException.capture(RRSException.java:793)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalServiceExchange.checkError(InternalServiceExchange.java:54)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalServiceExchange.getResponse(InternalServiceExchange.java:37)
at com.ibm.rdm.fronting.server.rrs.operations.internal.OperationsRestService.doPost(OperationsRestService.java:131)
at com.ibm.rdm.fronting.server.services.RMRestService.doPostInternal(RMRestService.java:89)
at com.ibm.rdm.fronting.server.services.RMRestService.runInternalMethod(RMRestService.java:468)
at com.ibm.rdm.fronting.server.services.RMRestService.handleMethod(RMRestService.java:397)
at com.ibm.rdm.fronting.server.services.RMRestService.performService(RMRestService.java:333)
at com.ibm.rdm.fronting.server.services.RMRestServiceBase.service(RMRestServiceBase.java:236)
at com.ibm.rdm.fronting.server.services.RMBridgeService.service(RMBridgeService.java:131)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy146.service(Unknown Source)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:970)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2521)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2316)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2301)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:246)
at com.ibm.team.repository.service.internal.compatibility.auth.DelegatedAuthHandler$1.run(DelegatedAuthHandler.java:250)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleAuthentication(AbstractTeamServerServlet.java:2019)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1769)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3926)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1007)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:287)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1049)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:643)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)
Caused by: com.ibm.rdm.fronting.server.exception.BadRequestException: Configuration uri must not be null
at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:243)
at com.ibm.rdm.fronting.server.exception.RRSException.newBadRequestParametersException(RRSException.java:125)
at com.ibm.rdm.fronting.server.exception.RRSException.newBadRequestException(RRSException.java:133)
at com.ibm.rdm.fronting.server.rrs.operations.internal.CheckPermissions.executeServiceRequest(CheckPermissions.java:105)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalDefaultPartitionerFactory$1ExecuteServiceRequest.call(InternalDefaultPartitionerFactory.java:29)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalDefaultPartitionerFactory$1ExecuteServiceRequest.call(InternalDefaultPartitionerFactory.java:1)
at com.ibm.rdm.fronting.server.core.spi.DefaultPartitionerFactory$1DefaultExecutor.call(DefaultPartitionerFactory.java:76)
at com.ibm.rdm.fronting.server.core.spi.DefaultPartitionerFactory$1DefaultExecutor.call(DefaultPartitionerFactory.java:1)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.handleExecutables(InternalCoreServices.java:704)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:402)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.executeRequestSequences(InternalCoreServices.java:1134)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.handleRequestSequences(InternalCoreServices.java:1082)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:357)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:253)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:246)
at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.bulk(InternalCoreServices.java:232)
at com.ibm.rdm.fronting.server.core.CoreServices.bulk(CoreServices.java:144)
at com.ibm.rdm.fronting.server.core.CoreServices.bulk(CoreServices.java:68)
at com.ibm.rdm.fronting.server.rrs.operations.internal.OperationsRestService.doPost(OperationsRestService.java:123)
... 63 more
IServiceRequests
CheckPermissions.INTERNAL <com.ibm.rrs.team.saveArtifact,null,https://n005125.portsmouth.uk.ibm.com:9445/rm/process/project-areas/_WGXq0HmOEea6OOsTXLjtNA>
OperationsService.REPORT <com.ibm.rrs.team.saveArtifact,null,https://n005125.portsmouth.uk.ibm.com:9445/rm/process/project-areas/_WGXq0HmOEea6OOsTXLjtNA>
Request
--Not Provided--
Response
--Not Provided--