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question asked: Sep 01 '16, 9:17 a.m.
question was seen: 4,491 times
last updated: Sep 03 '16, 11:05 p.m.

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RTC Eclipse client fails to start with a specific workspace

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Donald Flinchum (11●4●17) | asked Sep 01 '16, 9:17 a.m.
edited Sep 03 '16, 11:05 p.m. by David Lafreniere (4.8k●7)
A user was working on a specific workspace at her home office, shutdown and exited RTC w/o error, came to the office and tried to restart RTC/Eclipse using the same workspace, and RTC fails to start. The user can start RTC with another workspace, but the RTC log shows this error
Kristine A...
!SESSION 2016-09-01 09:01:23.492 -----------------------------------------------
eclipse.buildId=M20130204-1200
java.fullversion=JRE 1.8.0 IBM J9 2.8 Windows 7 amd64-64 Compressed References 20150630_255633 (JIT enabled, AOT enabled)
J9VM - R28_jvm.28_20150630_1742_B255633
JIT - tr.r14.java_20150625_95081.01
GC - R28_jvm.28_20150630_1742_B255633_CMPRSS
J9CL - 20150630_255633
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.core.resources 2 10035 2016-09-01 09:01:26.882
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.

!ENTRY org.eclipse.ui 4 4 2016-09-01 09:01:31.182
!MESSAGE An internal error has occurred.
!STACK 0
java.lang.NullPointerException
  		9:13:46 AM
The user gets a similar log message when she starts RTC with another workspace (from .metadata\log):

V2R2 workspace: 
 
!SESSION 2016-09-01 09:03:08.112 -----------------------------------------------
eclipse.buildId=M20130204-1200
java.fullversion=JRE 1.8.0 IBM J9 2.8 Windows 7 amd64-64 Compressed References 20150630_255633 (JIT enabled, AOT enabled)
J9VM - R28_jvm.28_20150630_1742_B255633
JIT - tr.r14.java_20150625_95081.01
GC - R28_jvm.28_20150630_1742_B255633_CMPRSS
J9CL - 20150630_255633
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.core.resources 2 10035 2016-09-01 09:03:14.582
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.

!ENTRY com.ibm.team.workitem.rcp.ui 4 0 2016-09-01 09:03:21.422
!MESSAGE Exception running 'Activating Work Item RCP UI plug-in'
!STACK 0
java.lang.RuntimeException: CRJAZ0109I Communications error.
  		9:14:35 AM
How can the user either delete or recover the other workspace?


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David Lafreniere (4.8k●7) | answered Sep 03 '16, 11:04 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
edited Sep 03 '16, 11:04 p.m.
You should fix up the question as there appears to be a lot of HTML / CSS tags that do not render....
It looks like possibly the Eclipse metadata is corrupt somehow (ex: Eclipse was closed forcibly or crashed, etc. while it was in the middle of writing to the metadata). This would not be RTC specific though, and could happen to Eclipse without any other [RTC] plugins installed. It would be nice if you could track down a stack trace so we can confirm though. You might need to create a new Eclipse workspace though.

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