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RQMExcelImporter doesn't show list of projects

Piotr Aniola (3.6k1534) | asked Aug 17 '16, 8:08 a.m.

I tried to get the Excel importer working without much success. I tried different versions of the importer and RQM, installing on different machines, etc, but the result always seems to be the same: the connection test is successful, but the list of projects remains empty. If I put the project name in by hand I get a NullPointerException when trying to start the importing process

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Donald Nong (14.4k213) | answered Aug 17 '16, 11:38 p.m.
If you use it against the sandbox, you will very likely have such problem due to the way the reverse proxy is set up there. Try it with a local installed server and see if it makes any difference.

Piotr Aniola commented Aug 23 '16, 8:24 a.m.

I do have a local server - Excel and the RQM server on the same machine.

Donald Nong commented Aug 23 '16, 8:20 p.m.

It will require some debugging to find out the cause then. I suggest you contact Support as the forum is not a good place for such work.

Don Yang commented Aug 24 '16, 8:21 p.m.

Piotr is actually  from support team.
The question to ask first is if the user is a member of any project area?

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Kumar Kumar (643) | answered Aug 24 '16, 11:15 p.m.
I too have the similar kind of problem, where it list the Quality management project but RM projects are not listed.
is there solution available for it?

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