Error loading rm/web page
Hi fellows,
My problem occurs when I try to access RDNG by url "https://hostname:9443qrm/web". The web page freezes on "Loading..." screen. The same issue occurs when I try to access any project area.
When I access other url like "https://hostname:9443qrm/admin", the application works corretly.
In the log I see the following:
2016-08-11 14:38:15,989 [ WebContainer : 4] ERROR net.jazz.ajax.servlets.JavascriptServlet - GET https://gidhmp:9443/rm/web/_js/
?include=A~&etag=D69mlXYgkyG_pt_BR&_proxyURL=%2Frm&ss=JIg30&locale=pt-brHEADER: Host = gidhmp:9443
HEADER: User-Agent = Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0
HEADER: Accept = */*
HEADER: Accept-Language = pt-br,pt;q=0.8,en;q=0.5,en-us;q=0.3
HEADER: Accept-Encoding = gzip, deflate
HEADER: Referer = https://gidhmp:9443/rm/web
HEADER: Cookie = JAZZ_AUTH_TOKEN=d0b16b41c380454d995349cd5e1b75b3&57HqemN6LBTrBpw8gILljZcI6JKDiZHPpVkUEkbRs; x-com-ibm-team-scenario=9dbceb5e-1a7b-40c2-b85b-f4b7e7d8bc6c%3Bname%3DInitial+Page+Load%3Bextras%3D%2Frm%2Fweb%2C1470937086016; LtpaToken2=vya...w==; JSESSIONID=000...:-1
HEADER: Pragma = no-cache
HEADER: Cache-Control = no-cache
HEADER: Via = 1.1 gidhmp.caixa:9443
HEADER: X-Forwarded-For = 10.208.8.143
HEADER: X-Forwarded-Host = gidhmp.caixa:9443
HEADER: X-Forwarded-Server = gidhmp.caixa
HEADER: Connection = Keep-Alive
Parameter: locale = [pt-br]
Parameter: include = [A~]
Parameter: _proxyURL = [/rm]
Parameter: ss = [JIg30]
Parameter: etag = [D69mlXYgkyG_pt_BR]
com.google.common.cache.CacheLoader$InvalidCacheLoadException: loadAll failed to return a value for null
at com.google.common.cache.LocalCache.getAll(LocalCache.java:3989)
at com.google.common.cache.LocalCache$LocalLoadingCache.getAll(LocalCache.java:4835)
at com.ibm.rdm.fronting.server.services.types.internal.WellKnownTypeUrisCache.getAll(WellKnownTypeUrisCache.java:62)
at com.ibm.rdm.web.bundles.SystemAttributesProvider$SystemAttributesModule.write(SystemAttributesProvider.java:113)
at net.jazz.ajax.servlets.ResourceGraph.writeJavascript(ResourceGraph.java:297)
at net.jazz.ajax.servlets.JavascriptServlet.write(JavascriptServlet.java:76)
at net.jazz.ajax.servlets.AbstractResourceServlet.doGet(AbstractResourceServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:575)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:35)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:138)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1227)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:776)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:458)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:928)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1025)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:909)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:459)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:526)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:312)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1862)
��
2016-08-11 14:38:18,588 [ Thread-105] ERROR ectlinks.indexer.model.internal.TrackedResourceSet - [93475] TrackedResourceSet: Null pointer caught
I'm using RDNG 5.0.2, WAS, Linux, Firefox.
Does anybody can help me?
Thanks a lot.
2 answers
Problem is related with WI WI 106566
If you archive a project area before upgrade to 6.x and unarchive later, the problem occurs.
If you archive a project area before upgrade to 6.x and unarchive later, the problem occurs.