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question asked: May 13 '15, 1:47 p.m.
question was seen: 2,728 times
last updated: May 14 '15, 1:34 a.m.

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Problem recovering baselines after migration of 4.0.1 to 5.0.2 version of RDNG

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Luiz Almeida (230●1●55●89) | asked May 13 '15, 1:47 p.m.
edited May 14 '15, 1:34 a.m. by Geoffrey Clemm (30.1k●3●30●35)

After upgrading from version 4.0.1 to 5.0.2 of CLM, the RDNG is not showing the baselines. When I click on some baseline the following error appears:

An error has occurred while processing a server request. The server returned this error code: 500.

Error 500: Internal Server Error

com.ibm.rdm.fronting.server.exception.GoneException: Propagated exception; original message [CRJZS0215E] (More info found at entry [d1fef2caf9a64c59] in the RM application server log)


In the rm.log: 

2015-05-13 09:08:28,618 [WebContainer : 5 @@ 11:34 TER69720 <Initial Page Load@8ed17547-e46a-4558-af70-843322ce7376> /rm/web] ERROR fronting.server.services.folders.FolderRestService  - CRRRS1007E  Ocorreu um problema no servidor Gerenciamento de Requisitos (RM): Entrada [473c994d3709f854]
com.google.common.util.concurrent.UncheckedExecutionException: com.ibm.rdm.fronting.server.exception.GoneException: Propagated exception; original message [CRJZS0215E]
        at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2258)
        at com.google.common.cache.LocalCache.get(LocalCache.java:3990)
        at com.google.common.cache.LocalCache.getAll(LocalCache.java:4053)
        at com.google.common.cache.LocalCache$LocalLoadingCache.getAll(LocalCache.java:4892)
        at com.ibm.rdm.fronting.server.core.nav.internal.FolderHelper.getAllFoldersInBaseline(FolderHelper.java:351)
        at com.ibm.rdm.fronting.server.services.folders.internal.FoldersServiceInternal.doGetInternal(FoldersServiceInternal.java:171)
        at com.ibm.rdm.fronting.server.core.internal.RRSIServiceRestHandler$RRSRestServiceDelegate.doGetInternal(RRSIServiceRestHandler.java:184)
        at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.runInternalMethod(RRSRestServiceBase.java:722)
        at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.handleMethod(RRSRestServiceBase.java:625)
        at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.doGet(RRSRestServiceBase.java:125)
        at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.performService(RRSRestServiceBase.java:410)
        at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.service(RRSRestServiceBase.java:241)
        at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
        at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleAppSdkRestServiceRequest2(AbstractTeamServerServlet.java:1891)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleAppSdkRestServiceRequest(AbstractTeamServerServlet.java:1828)
        at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1593)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
        at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
        at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1214)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:774)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:456)
        at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:125)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:92)
        at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
        at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:192)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:89)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:926)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1023)
        at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
        at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:895)
        at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
        at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:195)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:522)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:311)
        at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:87)
        at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
        at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
        at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
        at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
        at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1783)
Caused by: com.ibm.rdm.fronting.server.exception.GoneException: Propagated exception; original message [CRJZS0215E]
        at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:211)
        at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:764)
        at com.ibm.rdm.fronting.server.exception.RRSException.capture(RRSException.java:768)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalServiceExchange.checkError(InternalServiceExchange.java:53)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalServiceExchange.getResponse(InternalServiceExchange.java:37)
        at com.ibm.rdm.fronting.server.core.jpi.internal.CoreServiceRequest.executeServiceRequest(CoreServiceRequest.java:78)
        at com.ibm.rdm.fronting.server.core.spi.BaseServiceRequest.execute(BaseServiceRequest.java:117)
        at com.ibm.rdm.fronting.server.core.nav.internal.FolderHelper.readFolder(FolderHelper.java:503)
        at com.ibm.rdm.fronting.server.core.nav.internal.FolderHelper$1.load(FolderHelper.java:132)
        at com.ibm.rdm.fronting.server.core.nav.internal.FolderHelper$1.load(FolderHelper.java:1)
        at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3589)
        at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2374)
        at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2337)
        at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2252)
        ... 51 more
Caused by: com.ibm.rdm.fronting.server.exception.GoneException: CRJZS0215E
        at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:211)
        at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:199)
        at com.ibm.rdm.fronting.server.core.jpi.internal.ServiceResponseHandler.statusCheck(ServiceResponseHandler.java:142)
        at com.ibm.rdm.fronting.server.core.jpi.internal.ServiceResponseHandler.handleResponse(ServiceResponseHandler.java:132)
        at com.ibm.rdm.fronting.server.core.jpi.internal.JTSStorageService.processHttpResponse(JTSStorageService.java:477)
        at com.ibm.rdm.fronting.server.core.jpi.internal.CoreServiceRequest.processResponse(CoreServiceRequest.java:86)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.invokeHttpRequest(InternalCoreServices.java:885)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.handleCoreBulkables(InternalCoreServices.java:813)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.handleCoreRequests(InternalCoreServices.java:749)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:314)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:241)
        at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:233)
        at com.ibm.rdm.fronting.server.core.jpi.internal.CoreServiceRequest.executeServiceRequest(CoreServiceRequest.java:76)
        ... 59 more

CLM 5.0.2 already with the fix5
Linux RHEL and WAS 8.5

Does anybody ever seen this error?

One answer

Most liked answers ↑|Newest answers|Oldest answers

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Mike Jaworski (1.4k●6) | answered May 13 '15, 1:58 p.m.
JAZZ DEVELOPER
edited May 13 '15, 1:58 p.m.
 Hi Luiz,

We actually have seen this error come through Support recently, and we have created defect Baselines display the current revision of Folder data, throws error when Folder has been deleted (96978) to address this. A fix for this defect has been delivered to 5.0.2 iFix006, which is currently scheduled to be released the first week in June, so I would suggest that you contact Rational Support in order to obtain iFix006 once it is released.

Feel free to let me know if you have any other concerns,
Mike
Comments
Luiz Almeida commented May 13 '15, 2:21 p.m.

Ok, thank you, Mike.

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