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RTC 2.0 Web Client 'Remember Me' not working


Steven Hyde (10692) | asked Aug 20 '09, 5:23 p.m.
JAZZ DEVELOPER
In RTC 1.x the web client would remember my userid but since moving to 2.0, the functionality stopped working?
Looking at the Firefox saved cookies I see a cookie named;
net-jazz-ajax-cookie-rememberUserId
It shows an expiry; at end of session

Could this be the problem?

I cleared all the saved data but still I am forgotton :|

4 answers



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Mark Ingebretson (58515236) | answered Sep 28 '09, 11:53 a.m.
hyde wrote:
In RTC 1.x the web client would remember my userid but since moving to
2.0, the functionality stopped working?
Looking at the Firefox saved cookies I see a cookie named;
net-jazz-ajax-cookie-rememberUserId
It shows an expiry; at end of session

Could this be the problem?

I cleared all the saved data but still I am forgotton :|

I've never seen this work, either. I'd love to have the ID field filled

in for me each time.

We're using RTC 2.0, and Firefox 3.0 on Windows XP.

permanent link
Mark Ingebretson (58515236) | answered Sep 28 '09, 4:21 p.m.
hyde wrote:
In RTC 1.x the web client would remember my userid but since moving to
2.0, the functionality stopped working?
Looking at the Firefox saved cookies I see a cookie named;
net-jazz-ajax-cookie-rememberUserId
It shows an expiry; at end of session

Could this be the problem?

I cleared all the saved data but still I am forgotton :|

I've never seen this work, either. I'd love to have the ID field filled

in for me each time.

We're using RTC 2.0, and Firefox 3.0 on Windows XP.

permanent link
Kevin Zemanek (2454825) | answered Sep 28 '09, 5:05 p.m.
I have the same problem with the ID not being remembered.

Browser is FF 3.5.3.
RTC is 2.0
OS is Windows XP

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Steven Hyde (10692) | answered Sep 29 '09, 10:55 a.m.
JAZZ DEVELOPER
I have the same problem with the ID not being remembered.

Browser is FF 3.5.3.
RTC is 2.0
OS is Windows XP


Yes, all FF3.5, IE7, IE8 on WinXP, W2K3
Started when we moved to RTC 2.0

If I stay in the same session and close the tab, it remembers, but once the session is over, the id is not remembered.

Same for all team members I asked.

Please advise?

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